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What to do before making that dreaded IT Helpdesk call
Posted by Dennis Woodward on August 29, 2009 in Computers and Technology | ∞
Being in the education field for over 15 years, I also have have been doubly doomed by providing technical assistance to non-technical people. Teachers are not trained to be experts (usually) when it comes to using applications or troubleshooting. Many teachers USE technology to make some part of their lives easier but usually it is […]